Comments on: Windows XP Service Pack 3 Install Issues?

By: Veg

Veg — Wed, 07 May 2008 23:57:46 +0000

Hi NanooGeek. Love the name.

Did you try the posted 5 steps, BTW? I'm curious if that did or did not help you in your situation.

By: NanooGeek

NanooGeek — Wed, 07 May 2008 20:25:01 +0000

… dang, killing the bdagent.exe process was no help. After rollback finishes, it will be on to retry applying XP SP3 in SafeMode …

By: NanooGeek

NanooGeek — Wed, 07 May 2008 19:42:32 +0000

I only observed the “Access is denied” on a computer that had BitDefender Internet Security 2008. %windir%\updspapi.log showed which registry entry it could not add. Manually attempting to add that registry string got a popup from BD Registry (which I suppose the WinXP SP3 updating may have managed to suppress). Bottom line is that Exit of BDIS (rt-click the icon in the sys tray) does NOT kill all it’s components.

I’m still waiting for XP SP3 rollback to complete, so I can use TaskMan (or Process Explorer, or …) to manually kill that BD Registry process (whatever it may be called).

By: Veg

Veg — Fri, 02 May 2008 13:35:06 +0000

When I mention to run the reset.cmd there are a couple ways of doing this. You can either go to a command prompt (Start/Run...) and enter the full path to the reset.cmd file or simply click the reset.cmd file we created by entering the code in notepad and saving it as reset.cmd. In my case, I saved the file to the desktop and ran it from there.

If you have any further problems please let me know.

Regards,
Veg

By: NKA

NKA — Thu, 01 May 2008 08:51:24 +0000

When you say, “Run reset.cmd”, I am assuming you mean from the cmd prompt? I cannot quite figure out how to do this, any help would be greatly appreciated. Thanks!

-NKA